Speak to our team: +353 (1) 253 1448 for Ireland & Europe or +44 20 3807 7449 for UK.

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Thank you for scheduling your appointment

Check your inbox for a confirmation email with your appointment details and a link to join the video call. Please read the important information regarding your appointment below.

How to prepare for your appointment

For online tinnitus assessments, we ask you to submit a copy of a recent hearing test (from within the last 3 months) before your appointment. The audiology team will then use this as part of your assessment.

You can see guidelines for this hearing test here.

If it is not possible for you to arrange a hearing test before your appointment, we can still proceed, however this may lead to a delay in recommending treatment for you.

Ahead of your appointment we will also send you a couple of emails with questionnaires to complete. We request that you complete these within 24 hours of your appointment to help us gain a better understanding of your tinnitus.

If you do not complete these ahead of time we can go through them during your appointment but completing them ahead of time will allow more time for your assessment and treatment recommendation.

Bring a friend or family member with you

We welcome you to bring a family member or close friend to support you during your visit. Don’t worry if this is not possible, our compassionate team is here to help you every step of the way.

What to expect from your appointment

The appointment will last approximately 1 hour and 30 minutes and will consist of:

  • An assessment of your tinnitus by our specialists
  • A treatment recommendation for your tinnitus
  • Next steps to get started with treatment

What is the cost?

For full pricing details for tinnitus assessments and treatment options please visit our pricing page.

What if you need to cancel or reschedule?

Where possible, we request that you give us 24 hours notice before your appointment if you need to cancel in order to receive a full refund.

Can you get a next-day appointment?

If you would like to request an appointment within the next 48 hours, please contact us directly using the phone number below and we will do our best to accommodate you.

Phonelines are open Monday – Friday from 9:00 a.m. – 5:00 p.m.

Ireland & Europe: +353 1 211 8557

UK: +44 203 807 7449

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